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FREQUENTLY ASKED QUESTIONS (FAQ)

Where are the Vendor's from?

Our suggested vendors are mainly from the US, INDIA, UK, CHINA, PAKISTAN, and CANADA.

 

How do I order from Vendors during COVID-19?

We suggest that you first make contact with them. Exact contact information is provided in the booklet(s). They will answer any necessary questions. You should ask if photos/videos of products and their showrooms can be provided. You can also inquire about pricing and what licenses their company requires to do business. Many Whatsapp numbers are provided for easy exchange of information.

 

Ordering & Purchasing 🖥📲

What payment methods do you accept?

We accept Visa,  MasterCard, American Express and other payments, through PayPal and AmazonPay.

 

I don't have a PayPal Account, what should I do? 💵

No worries. Please take a moment to sign up without having to leaving the site. Be sure to select your correct region so that PayPal can provide the necessary sign up option for your country.  Yes, It may be time consuming but PayPal is one of the safest and most trusted payment gateways to date. 

You should also keep in mind that security is the primary concern for us and for most customers, so it’s important to offer payment options that our customers trust. This adds assurance that checkout is secure so using a familiar payment method gives added confidence when buying from our site.

 

DELIVERY ✉️

How do I receive my order? 📁📂

You will receive an email confirming your payment was successful, then a follow-up email will be sent with a link for you to download your files. If you ordered our bundles and super packs, you will receive a zip file.

Click to download, it will automatically unzip your files. If you are using your cell phone, we suggest that you use a tablet or computer, if you wish to save on storage and avoid unnecessary error messages.

How do I write in my journal and booklets? 🖊🖨

You have an option to open the file, using Adobe Acrobat Reader, which is a popular reader that comes on most devices. You will use that to view and read your files. If you do not have Adobe Acrobat Reader follow the link below to install.

Computers / Tablets / Ipad: https://get.adobe.com/reader/otherversions/

NOTE: Adobe Capture for iOS and Android is available as a free download through the iTunes App Store and Google Play,

You may also use the pen option to type OR you can print out the entire book, for easy access. 

  

Returns / Refunds 🚫

What is your policy on refunds and returns?

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download, therefore; we can offer no returns or refunds.